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In 1993, Brownyard Group founded Brownyard Claims Management (BCM).

BCM is a loss-prevention and full-service claims facility. Many insureds/brokers have discovered the numerous advantages of this facility and its fully automated systems beyond the fast, fair claim settlement. One of these advantages is to be able to act immediately upon the filing of a claim, rather than having to wait the typical procedure which routes the paperwork through the agent, to the program administrator and then on to the insurer.

STEVEN BUCKLEY, President, ext. 109 RICHARD G. RANDAZZO, Claims Manager, ext. 141 DAVE CASPER, Claims Examiner, ext 151 COLLEEN SMITH, Claims Representative, ext. 146 JUDY LORIA, Claims Services Supervisor, ext.143 CAROL MERIAM, Claims Examiner, ext. 142 KENNETH BROWN, Claims Examiner, ext. 144 JOYCE BISCHOFF, Claims Service Rep., ext. 131 DONNA CAPACE, Claims Service Rep., ext. 154 LAURA DIPAOLA, Claims Service Rep., ext. 145

BCM provides effective claims cost management via same day contact, in-depth investigations, prompt claim evaluation, and team handling by experienced staff and cost-effective case resolution. BCM promotes fast and reasonable settlements and strives to reduce litigation. If a claim cannot be settled on acceptable terms prior to a suit, our focus shifts to Litigation and Expense Management.

Direct customer contact is an integral part of our procedures. We maintain ongoing contact via telephone, email and visitations to update our clients. We also provide superior service, technical expertise and technology solutions through comprehensive risk and claims management information and systems. We have direct, online access to ISO Net, Auto-Track and other SIU resources.

Brownyard Claims Management performs detailed contract reviews, provides educational industry bulletins, monitors case law developments and provides learning and Internet resources to solidify its customer relationships.

BCM's promise is to provide unique business solutions to improve our customer's business and potential for profitability.... measured by the added value we create...

Claims Forms and Reports Downloads

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